Customization: | Available |
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After-sales Service: | 1 Year |
Warranty: | 1 Year |
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Q: Are you a trading company or manufacturer?
A: We are a factory.
Q: What is your delivery time?
A: Generally, it is 5-10 days if the goods are in stock. If the goods are not in stock, it is 15-20 days, depending on the quantity.
Q: Do you provide samples? Are they free or extra?
A: Yes, we offer samples free of charge, but the freight cost is not included.
Q: What are your payment terms?
A: For payments <= 10000 USD, 100% in advance. For payments >= 10000 USD, 30% T/T in advance, with the balance due before shipment.
If you have any further questions, please feel free to contact us anytime.
Q: Will you provide an installation video?
A: Yes, we will sharean instruction manual or sample video to assist you.
Q: Can I visit your factory through a live session?
A: Yes, we can connect via a live show on WhatsApp, WeChat, or Trademanager for a virtual factory tour.
Q: What is your nearest port?
A: The nearest ports are Tianjin Seaport and Beijing Airport. We can also arrange shipments to any port in China.