Customization: | Available |
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After-sales Service: | 1 Year |
Warranty: | 1 Year |
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Q: Are you a trading company or manufacturer?
A: We are a factory.
Q: What is your delivery time?
A: Typically, it is 5-10 days if the goods are in stock. If not, it ranges from 15-20 days depending on the quantity.
Q: Do you provide samples? Are they free?
A: Yes, we offer free samples but the freight cost is not included.
Q: What are your payment terms?
A: For orders <= 10,000 USD, 100% payment in advance. For orders >= 10,000 USD, 30% T/T in advance and the balance before shipment.
For additional questions, please feel free to contact us at any time.
Q: Will you provide an installation video?
A: Yes, we will share aninstruction manual or sample video to assist you.
Q: Can I visit your factory via live stream?
A: Yes, we can arrange a live show via WhatsApp, WeChat, or TradeManager.
Q: What is your nearest port?
A: Our nearest ports are Tianjin Seaport and Beijing Airport. We can also arrange shipments to any port in China.