Customization: | Available |
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After-sales Service: | 1 Year |
Warranty: | 1 Year |
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Q: Are you a trading company or a manufacturer?
A: We are a factory, specializing in the production of high-quality machine tool accessories.
Q: How long is your delivery time?
A: Generally, if the goods are in stock, it is 5-10 days. If the goods are not in stock, it is 15-20 days, depending on the
quantity ordered.
Q: Do you provide samples? Are they free or do they incur additional costs?
A: Yes, we offer samples at no charge, but the cost of freight is not included.
Q: What are your terms of payment?
A: For payments less than or equal to 10,000 USD, we require 100% payment in advance. For payments greater than or equal to 10,000 USD, we require 30% T/T in advance, with the balance due before shipment.
If you have any other questions, please feel free to contact us at any time.
Q: Will you provide an installation video?
A: Yes, we will provide either aninstruction manual or a sample video to assist you.
Q: Can I visit your factory live?
A: Yes, we can conduct a live show via WhatsApp, WeChat, or TradeManager directly.
Q: What is your nearest port?
A: Our nearest ports are Tianjin Seaport and Beijing Airport. However, we can arrange shipment to any port in China.