| Customization: | Available |
|---|---|
| After-sales Service: | 1 Year |
| Warranty: | 1 Year |
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Q: Are you a trading company or a manufacturer?
A: We are a factory, proudly manufacturing our products in-house.
Q: How long is your delivery time?
A: Typically, it is 5-10 days if the goods are in stock. For out-of-stock items, the delivery time extends to 15-20 days, depending on
the quantity required.
Q: Do you provide samples? Are they free or do they cost extra?
A: Yes, we can offer samples free of charge, although the freight cost must be covered by the customer.
Q: What are your terms of payment?
A: For amounts <= 10,000 USD, we require 100% payment in advance. For amounts >= 10,000 USD, a 30% T/T advance is required, with the balance due before shipment.
If you have any additional questions, please feel free to contact us at any time.
Q: Will you provide an installation video?
A: Yes, we will sharean instructional manual or a sample video to assist you.
Q: Can I visit your factory live online?
A: Yes, we can arrange a live show via WhatsApp, WeChat, or TradeManager directly.
Q: What is your nearest port?
A: The nearest port is Tianjin Seaport and Beijing Airport. We can also arrange shipment to any port in China.
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