Customization: | Available |
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After-sales Service: | 1 Year |
Warranty: | 1 Year |
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Q: Are you a trading company or a manufacturer?
A: We are an established factory.
Q: What is your standard delivery time?
A: Typically, our delivery time ranges from 5-10 days if the goods are in stock. For items not in stock, the delivery window extends to 15-20 days, depending on
the quantity ordered.
Q: Do you offer samples? If so, are they free or is there an additional cost?
A: Yes, we provide samples free of charge; however, the freight cost must be covered by the customer.
Q: What are your terms of payment?
A: For payments up to 10,000 USD, we require 100% payment in advance. For amounts exceeding 10,000 USD, 30% must be paid via T/T in advance, with the balance due before shipment.
If you have any additional questions, please feel free to contact us at any time.
Q: Will you provide an installation video?
A: Yes, we will sharean instruction manual or a sample video to assist you.
Q: Can I visit your factory through a live session?
A: Absolutely, we can arrange a LIVE SHOW via WhatsApp, WeChat, or Trademanager.
Q: What is your closest port?
A: Our nearest port is Tianjin Seaport and Beijing Airport. Additionally, we can coordinate shipments to any port in China.