Customization: | Available |
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After-sales Service: | 1 Year |
Warranty: | 1 Year |
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Q: Are you a trading company or a manufacturer?
A: We are a manufacturing factory with extensive expertise in producing high-quality machine tool accessories.
Q: What is the typical delivery time for your products?
A: Delivery usually takes 5-10 days if the items are in stock. For out-of-stock items, it typically takes 15-20 days, depending on the
quantity.
Q: Do you provide samples? Is there an additional cost?
A: Yes, we offer samples free of charge. However, the freight cost is not included.
Q: What are your payment terms?
A: For payments <= 10,000 USD, we require 100% upfront. For payments >= 10,000 USD, we require a 30% T/T advance, with the balance due before shipment.
If you have any further questions, please feel free to contact us at any time.
Q: Will you provide an installation video?
A: Yes, we will providean instruction manual or a sample video to assist you with the installation process.
Q: Can I visit your factory via a live stream?
A: Absolutely! We can arrange a LIVE SHOW through WhatsApp, WeChat, or TradeManager for you to visit our factory virtually.
Q: What is the nearest port to your factory?
A: The nearest ports are Tianjin Seaport and Beijing Airport. We can also arrange shipments to any port in China.