Customization: | Available |
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After-sales Service: | 1 Year |
Warranty: | 1 Year |
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Q: Are you a trading company or a manufacturer?
A: We are a factory, specializing in the production of high-quality machine tool accessories.
Q: What is your standard delivery time?
A: Typically, our delivery timeframe is 5-10 days if the items are in stock. For out-of-stock items, it ranges from 15-20 days, depending on the
quantity ordered.
Q: Do you provide samples? If so, are they free or do they cost extra?
A: Yes, we offer samples free of charge, but the freight cost must be covered by the requester.
Q: What are your payment terms?
A: For orders ≤ 10,000 USD, 100% payment is required in advance. For orders ≥ 10,000 USD, we require a 30% T/T payment in advance with the balance due before shipment.
If you have any additional questions, please feel free to contact us at any time.
Q: Will you provide an installation video?
A: Yes, we will share aninstruction manual or a sample video to assist you.
Q: Can I visit your factory via live stream?
A: Yes, we can arrange a live show via WhatsApp, WeChat, or TradeManager for a virtual tour.
Q: What is your nearest port?
A: The nearest port is Tianjin Seaport and the closest airport is Beijing Airport. We can also arrange shipments to any port in China.