Customization: | Available |
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After-sales Service: | 1 Year |
Warranty: | 1 Year |
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Q: Are you a trading company or a manufacturer?
A: We are a factory.
Q: What is your usual delivery time?
A: Typically, if the items are in stock, delivery is within 5-10 days. If not in stock, delivery takes about 15-20 days, depending on the
quantity.
Q: Do you offer samples? Are they free or charged?
A: Yes, we provide samples at no cost; however, the freight charges are not included.
Q: What are your payment terms?
A: For payments <= 10,000 USD, 100% is required in advance. For payments >= 10,000 USD, a 30% T/T deposit is required in advance, with the balance due before shipment.
If you have any additional questions, please feel free to contact us at any time.
Q: Will you provide an installation video?
A: Yes, we will share aninstruction manual or a sample video to assist you.
Q: Can I visit your factory via live stream?
A: Yes, we can arrange a live show through WhatsApp, WeChat, or TradeManager directly.
Q: What is your nearest port?
A: Our nearest ports are Tianjin Seaport and Beijing Airport. We can also arrange shipment to any port in China.