Customization: | Available |
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After-sales Service: | 1 Year |
Warranty: | 1 Year |
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Q: Are you a trading company or a manufacturer?
A: We are a factory, proudly manufacturing our products.
Q: What is your standard delivery time?
A: Typically, our delivery time is 5-10 days if the goods are in stock and 15-20 days if they are not. The timeline varies based on
the quantity ordered.
Q: Do you provide samples? If so, are they free or do they incur extra costs?
A: Yes, we offer samples free of charge; however, the cost of freight is not included.
Q: What are your terms of payment?
A: For payments up to $10,000 USD, we require 100% in advance. For amounts over $10,000 USD, we ask for 30% T/T in advance, with the balance due before shipment.
For any additional questions, feel free to contact us at any time.
Q: Will you provide an installation video?
A: Yes, we will share aninstruction manual or a sample video to assist you.
Q: Can I visit your factory via live stream?
A: Absolutely! We can connect via LIVE SHOW on WhatsApp, WeChat, or Trademanager directly.
Q: What is your nearest port?
A: Our nearest ports are Tianjin Seaport and Beijing Airport. We can also arrange shipments to any port in China.