Customization: | Available |
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After-sales Service: | 1 Year |
Warranty: | 1 Year |
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Q: Are you a trading company or a manufacturer?
A: We are an established factory.
Q: What is your standard delivery time?
A: Typically, it takes 5-10 days if the items are in stock. For items not in stock, it ranges from 15-20 days, contingent on
the quantity ordered.
Q: Do you offer samples? Are they free or do they incur an extra cost?
A: Yes, we provide samples free of charge, but the freight cost must be borne by the customer.
Q: What are your payment terms?
A: For orders under 10,000 USD, we require 100% payment in advance. For orders over 10,000 USD, a 30% T/T advance payment is required, with the remaining balance due before shipment.
For any additional questions, please feel free to contact us at any time.
Q: Will you provide an installation video?
A: Yes, we will sharecomprehensive instruction manuals or sample videos to assist you.
Q: Can I visit your factory via live streaming?
A: Absolutely, we can arrange a live tour through WhatsApp, WeChat, or TradeManager directly.
Q: What is your nearest port?
A: Our nearest ports are Tianjin Seaport and Beijing Airport. We can also arrange shipments to any port across China as needed.