Q: Are you a factory?
A: Yes, indeed. We boast 25 years of manufacturing expertise coupled with over a decade of export experience, ensuring you receive exceptional quality, service, and value.
quality and service and competitive price.
Q: How long is your delivery time?
A: Typically, our delivery window is 5-10 days for in-stock items. For items not in stock, expect a delivery time of 15-20 days, contingent upon your order quantity.
quantity.
Q: Do you provide samples? Is it free or extra?
A: Absolutely, we offer complimentary samples. However, please note that freight costs are not included.
Q: What are your payment terms?
A: For payments up to 10,000 USD, we require 100% upfront. For amounts exceeding 10,000 USD, a 30% T/T deposit is required, with the balance due before shipment.