Customization: | Available |
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After-sales Service: | 1 Year |
Warranty: | 1 Year |
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Q: Are you a trading company or a manufacturer?
A: We proudly operate as a factory, ensuring top-quality production.
Q: What is your typical delivery time?
A: Typically, our delivery time is 5-10 days for items in stock. For items not in stock, delivery usually ranges from 15-20 days, depending on the
quantity ordered.
Q: Do you provide samples? Are they free or do they come with an additional charge?
A: Yes, we offer complimentary samples. However, the cost of freight is not included.
Q: What are your payment terms?
A: For payments up to 10,000 USD, we require 100% in advance. For amounts exceeding 10,000 USD, a 30% T/T advance is required, with the balance payable before shipment.
For any additional queries, please feel free to reach out to us at any time.
Q: Do you provide installation videos?
A: Absolutely, we will providedetailed instruction manuals or sample videos to assist you.
Q: Can I tour your factory via LIVE stream?
A: Yes, we can host a LIVE SHOW through WhatsApp, WeChat, or TradeManager directly for your convenience.
Q: Which is your nearest port?
A: Our closest ports are Tianjin Seaport and Beijing Airport. We can also arrange shipments to any other port in China as per your requirements.