Customization: | Available |
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After-sales Service: | 1 Year |
Warranty: | 1 Year |
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Q: Are you a trading company or a manufacturer?
A: We are a factory, specializing in producing high-quality machine tool accessories.
Q: How long is your delivery time?
A: Typically, our delivery time is 5-10 days if the items are in stock. For out-of-stock goods, it ranges from 15-20 days, depending on the order
quantity.
Q: Do you provide samples? Are they free?
A: Yes, we offer free samples; however, the shipping cost is not included and must be covered by the buyer.
Q: What are your payment terms?
A: For orders up to 10,000 USD, full payment in advance is required. For orders exceeding 10,000 USD, a 30% T/T deposit is needed, with the balance due before shipment.
If you have any further questions, please do not hesitate to contact us at any time.
Q: Will you provide an installation video?
A: Yes, we will share aninstruction manual or a sample video to assist you.
Q: Can I visit your factory via live stream?
A: Absolutely, we can arrange a live tour through WhatsApp, WeChat, or TradeManager.
Q: What is your nearest port?
A: Our nearest ports are Tianjin Seaport and Beijing Airport. We can also arrange shipment to any port in China as per your convenience.